Table of contents
- Operator & safe-harbor
- Designated copyright agent
- Filing a takedown notice
- Required elements (DMCA)
- International equivalents
- 24-hour takedown SLA
- Counter-notification
- Restoration request
- Repeat-infringer policy
- Bulk takedowns & trusted partners
- Hash-blocklist after first takedown
- Subpoenas & court orders
- Trademark complaints
- Perjury & abuse of process
- Confidentiality of dispute records
Operator & safe-harbor positioning
The drakkarstream.st service is operated by Drakkar Holdings N.V. (the "Operator"), an international business company organised under the laws of Curaçao, with registered office at Schottegatweg Oost 10, Willemstad, Curaçao. The Operator acts as a neutral hosting / transmission service provider and qualifies for safe-harbour protection under each of the following regimes, to the extent applicable:
- 17 U.S.C. § 512(a)–(d) — transitory communications, system caching, hosting, and information location tools (United States DMCA).
- Article 14 of EU Directive 2000/31/EC ("e-Commerce Directive") — hosting service provider exemption.
- Article 6 of Regulation (EU) 2022/2065 ("Digital Services Act" / "DSA") — hosting service provider exemption.
- Section 5 of the UK Electronic Commerce (EC Directive) Regulations 2002.
- Section 79 of the Indian Information Technology Act 2000, read with the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021.
- Section 230(c) of the U.S. Communications Decency Act, where applicable.
The Operator does not produce, commission, pre-screen, edit, curate, endorse or initially publish any content available through the Service. All content is uploaded and hosted at the discretion of independent third-party Users. Any acknowledgement, takedown, suspension or other technical action taken by the Operator with respect to User Content is performed in the Operator's capacity as a hosting intermediary and shall not be construed as an admission of knowledge, control, ratification, sponsorship or liability.
Designated copyright agent
Notices under the DMCA must be sent to the Operator's designated agent. The agent is registered with the U.S. Copyright Office in accordance with 17 U.S.C. § 512(c)(2). Notices submitted to any other channel may be rejected and may not trigger the safe-harbor process.
- Recipient
- Drakkar Holdings N.V. — DMCA Agent
- Email (preferred)
- [email protected]
- Subject line
DMCA NOTICE — <your name> — <date>- Online form
- https://drakkarstream.st/legal/dmca-form (recommended for verified rightsholders)
- Postal address
- Drakkar Holdings N.V. — DMCA Agent, Schottegatweg Oost 10, Willemstad, Curaçao
- USCO DMCA agent registration
- Registered — on file with the U.S. Copyright Office
- Office hours
- Monday–Friday, 09:00–18:00 UTC; reviewed continuously by an automated triage queue
Filing a takedown notice
Only the copyright owner or their authorised agent may file a notice. The Operator processes notices in good faith and in accordance with 17 U.S.C. § 512(c)(3). Bad-faith, malformed, machine-generated mass notices, or notices that do not meet the statutory requirements may be rejected and could expose the sender to liability under 17 U.S.C. § 512(f).
To accelerate processing, please submit notices via the online form or by email and include all required elements set out below. Multi-URL notices targeting many works on the same Account may be submitted as a single batch in CSV or spreadsheet attachment.
Required elements of a DMCA takedown notice
A valid notice must include all of the following:
- A physical or electronic signature of the copyright owner or their authorised agent.
- Identification of the copyrighted work claimed to have been infringed (registration number where available, the URL of the original work, ISRC/ISWC where applicable, or a representative list when multiple works are involved). Where a single notice covers multiple works, a representative list of those works is sufficient.
- The exact URL(s) on Drakkar of the material claimed to be infringing — sufficient to permit the Operator to locate the content (e.g.
https://drakkarstream.st/v/<id>). Generic descriptions, search-result links or domain-level claims are not sufficient. - Your contact information: full legal name, mailing address, telephone number and email address. For corporate complainants, please also include company name, position, and a copy of the authority to act on behalf of the rightsholder.
- A statement that you have a good-faith belief that use of the material in the manner complained of is not authorised by the copyright owner, its agent, or the law (including any applicable fair-use, fair-dealing or quotation exception).
- A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the owner (or authorised to act on behalf of the owner) of the copyright.
Notices that fail to include any of the above elements are not valid DMCA notices and may not trigger the 24-hour takedown SLA. The Operator may, at its discretion, request clarification from the sender within one (1) business day; the SLA is suspended pending receipt of the clarification.
International equivalents
The Operator processes equivalent notices submitted under the following regimes through the same channel and to the same SLA:
- European Union
- Notices under Article 17 of Directive (EU) 2019/790 ("CDSM"); under Articles 14 and 16 of the Digital Services Act (Regulation (EU) 2022/2065); under national implementations of the e-Commerce Directive.
- United Kingdom
- Notices under the Copyright, Designs and Patents Act 1988 and the Electronic Commerce (EC Directive) Regulations 2002.
- India
- Notices under Section 52 of the Copyright Act 1957 and Section 79 of the Information Technology Act 2000 read with the IT Rules 2021.
- Australia
- Notices under Schedule 10 of the Copyright Regulations 2017 and Part V Division 2AA of the Copyright Act 1968.
- Canada
- Notice-and-Notice under Sections 41.25–41.26 of the Copyright Act, R.S.C. 1985.
- Other jurisdictions
- The Operator processes notices submitted under any analogous safe-harbor or notice-and-takedown regime that meets the substantive elements set out in the DMCA notice section above.
24-hour takedown SLA
Upon receipt of a complete and prima-facie valid notice, the Operator commits to:
- Acknowledge receipt within one (1) business hour.
- Remove or disable access to the identified material within twenty-four (24) hours of receipt of the complete notice. For notices received outside business hours, the Operator endeavours to act within twenty-four (24) clock-hours; in any event no later than the next business day.
- Notify the affected User with a copy of the notice (with personal data redacted upon request) and explain how to file a counter-notification or restoration request.
- Record the takedown against the User's Account for the purpose of the repeat-infringer policy below.
- Preserve a log of the notice, the action taken, and the timestamp, for a minimum of three (3) years for evidentiary purposes.
- Add a content fingerprint to the Operator's hash-blocklist (see Hash-blocklist below) to prevent re-upload of the identical file.
Removals based on automated filters, official notifications or credible third-party notifications are taken in good faith; the Operator is not liable for damages, lost profits or any consequence arising from such action, including where the underlying allegation is later withdrawn or determined to be unfounded.
Counter-notification
If you believe your content was removed or disabled by mistake or misidentification, you may submit a counter-notification under 17 U.S.C. § 512(g) to [email protected]. The counter-notification must include all of the following:
- Your physical or electronic signature.
- Identification of the material that was removed and the location at which it appeared before removal.
- A statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
- Your full name, mailing address, telephone number and a statement that you consent to the jurisdiction of the federal district court for the judicial district where you are located (or, if outside the U.S., the federal court in any judicial district in which the Operator may be found), and that you will accept service of process from the original notifier or their agent.
If the Operator receives a valid counter-notification, the Operator will forward a copy of it to the original notifier and may restore the content within 10–14 business days of receipt of the counter-notification, unless the notifier files a court action seeking a restraining order against the alleged infringer and provides the Operator with notice of such action within that window.
Restoration request (informal)
If you prefer not to submit a formal counter-notification (for example because you are not in the United States and do not wish to consent to U.S. federal-court jurisdiction), you may instead submit an informal restoration request to [email protected] with the subject line RESTORATION REQUEST — <original URL> together with evidence that the material does not infringe third-party rights (for example, your own copyright registration, written licence, public-domain status, or applicable fair-use / quotation analysis). The Operator evaluates restoration requests within five (5) business days. Restoration is at the Operator's discretion and is subject to any pending court order, official notification or counter-claim.
Repeat-infringer policy
The Operator implements and enforces a strict, automated repeat-infringer policy in compliance with 17 U.S.C. § 512(i)(1)(A). The policy is operated through the User dashboard and is triggered by every accepted infringement notice. Each accepted infringement notice attributable to an Account is recorded as one strike:
- Strike 1: written warning + content removed + 30-day educational period during which the User receives an additional reminder of these Terms.
- Strike 2: 14-day suspension of upload, embed and payout privileges; existing content remains visible.
- Strike 3: permanent termination of the Account, delisting of all content uploaded under the Account, forfeiture of any pending balance reasonably attributable to infringing material, and denial of future registration under the same identity, IP range or payment instrument.
Strikes are recorded permanently in the Operator's compliance log for the purpose of repeat-infringer assessment. A strike may be expunged only where (i) the corresponding notice is formally withdrawn by the notifier, (ii) a counter-notification has resulted in restoration without further claim, or (iii) the Operator determines, on review, that the original notice was facially invalid. Accounts terminated under this policy may not be reinstated under any circumstance, including by counter-notification, without the express written consent of the Operator.
Where the same beneficial owner operates multiple Accounts, strikes are aggregated across all such Accounts. Attempts to evade enforcement by registering replacement Accounts are themselves a material breach.
Bulk takedowns & trusted-partner programme
Verified rightsholders, anti-piracy agencies and authorised content-protection partners may apply for access to the Operator's bulk-takedown channel by writing to [email protected] with the subject TRUSTED PARTNER APPLICATION. Approved partners may submit batched notices via authenticated CSV upload, may submit recurring URL-pattern notices, and may receive expedited processing within four (4) clock-hours. Trusted-partner status may be revoked at any time for abusive notices or false claims of authority.
The Operator is willing to participate in voluntary content-protection initiatives operated by industry bodies (including hash-database sharing with established anti-piracy organisations) on a case-by-case basis, subject to commercially reasonable terms.
Hash-blocklist after first takedown
Upon a first valid takedown of a given file, the Operator computes one or more cryptographic and perceptual fingerprints (e.g. SHA-256 of the source bytes; pHash of the visual stream; audio fingerprint of the audio track) and adds those fingerprints to an internal blocklist. Subsequent attempts by any User to upload an identical or near-identical file are automatically blocked at the encoder, without the need for a fresh notice. Attempts to upload a blocklisted file may themselves be recorded as a strike against the uploading Account.
Rightsholders may submit reference fingerprints to the Operator for proactive blocking via the trusted-partner channel. Inclusion of a fingerprint is not a representation by the Operator that the corresponding work is, in fact, infringing in every context; the blocklist is a technical signal applied conservatively.
Subpoenas & court orders
The Operator responds to subpoenas issued under 17 U.S.C. § 512(h) and to equivalent court orders, search warrants, MLAT requests and regulator information notices presented under valid legal process, in accordance with Applicable Law and the Operator's Privacy Policy. Subpoenas should be addressed to the Operator's legal contact at [email protected]. The Operator may, where lawfully permitted, notify the affected User before disclosing User information, to enable the User to seek a protective order or move to quash. The Operator does not waive any objection to extra-territorial process not validly served in Curaçao.
Trademark complaints
To report misuse of a registered trademark on the Service, send a written complaint to [email protected] with proof of trademark ownership, the registration number, the goods/services covered, the URL of the alleged infringing material, and a description of how the use complained of constitutes trademark infringement (rather than fair descriptive use, nominative fair use, or comparative reference). The Operator reviews trademark complaints in good faith and will remove or restrict material that, in its reasonable judgement, infringes a valid registered trademark.
Perjury & abuse of process
Knowingly misrepresenting that material is infringing or that material was removed by mistake may subject the sender to liability for damages, including costs and attorneys' fees, under Section 512(f) of the DMCA. The Operator records every notice and counter-notification, and may refer abusive senders to:
- The originating internet-service provider for breach of acceptable-use policies.
- Bar associations and regulatory bodies where the sender purports to act in a professional capacity.
- Law-enforcement agencies for wire-fraud or extortion investigations where the conduct so warrants.
Repeated abusive notices from the same sender, the same IP range or the same beneficial owner may be permanently blocklisted. The Operator reserves the right to publish anonymised statistics on abusive notices in periodic transparency reports.
Filing a DMCA notice without genuinely holding (or being authorised to act for the holder of) the underlying rights is a federal offence in the United States and a tortious act in many other jurisdictions. If you are unsure, consult a lawyer before submitting a notice or counter-notification.
Confidentiality of dispute records
The Operator treats DMCA notices, counter-notifications, restoration requests and the underlying correspondence as confidential as between the parties to the dispute, save where disclosure is required by Applicable Law or by valid legal process, where disclosure is necessary to defend the Operator's rights, or where the affected parties consent. The Operator may publish aggregated, anonymised statistics in periodic transparency reports without breaching this clause. Personal data contained in notices is processed in accordance with the Privacy Policy.